
AI Process Automation
We help companies leverage AI where it can actually help
What is AI process automation?
AI process automation combines artificial intelligence with business process orchestration to automate and optimize complex business workflows end-to-end.
Unlike traditional BPM systems that rely on predefined rules and rigid workflows, AI-powered automation can understand unstructured data, adapt to changing conditions, support decision-making, and continuously improve based on operational data and user interactions.
Types of AI services
Devapo combine AI with business process orchestration to automate complex end-to-end processes — not just individual tasks.
Large Language Models (LLMs)
AI models capable of understanding, generating, and processing natural language at scale.
AI Agents and agentic workflows
Autonomous AI components that execute tasks, make decisions, and collaborate within business processes.
Document AI
Technologies that extract, classify, and process information from documents, PDFs, images, and scanned files.
Decision Intelligence
AI-driven decision-making that combines business rules, data, and predictive insights to optimize outcomes.
Enterprise system integrations
Connecting enterprise platforms, applications, and data sources into a unified operational ecosystem
How to leverage AI in your industry?
Our approach is based on a simple principle: AI must operate within a controlled business process, with full observability, governance, and measurable business value.Our experience has been gained in:
Insurance
Automate claims handling, policy onboarding, fraud detection, and customer service using AI-powered workflows, document intelligence, and decision automation.
Telecommunication
Improve order management, network operations, customer support, and service provisioning through AI-driven process orchestration and operational automation.

Retail
Enhance merchant onboarding, inventory management, returns handling, pricing optimization, and customer experience with AI agents and intelligent workflows.

Banking
Accelerate KYC and AML processes, automate credit workflows, improve fraud prevention, and support compliance operations with AI-powered risk analysis and orchestration.
And many more…

Companies that use AI solutions
increase profits by an average of 8%.
AI Process orchestration with Camunda 8

We are a Camunda Gold Partner
delivering Camunda 8-based solutions
for organizations across finance,
insurance, telecommunications,
retail, and e-commerce sectors.
Camunda’s approach to leverage AI is based on orchestration.
AI agents operate as part of controlled, observable, and end-to-end business processes
instead of isolated AI tools. By combining BPMN-based process orchestration
with AI agents, deterministic workflows, human decisions, and enterprise integrations,
organizations can automate complex operations while maintaining governance,
compliance, and operational transparency. This approach enables businesses
to move from experimental AI pilots to scalable, production-ready automation
across people, systems, and AI agents.

Each AI capability acts as a specialized agent responsible for a specific domain task, while the orchestration layer coordinates
execution, manages decisions, routes cases based on risk level, and escalates exceptions to human reviewers when needed.
Read more about Camunda
Read out articles on AI
Testimonials

“Boasting their exceptional development expertise, Devapo has successfully helped the client speed up their customer’s integration process and scale up their performance. The team leads an agile approach and communicates effectively to ensure an efficient and productive workflow.”
~ Chief Operating Officer | SoftwareHut

“The product works, is completed and is used by the client. The work went smoothly, we understood each other perfectly, which made communication on the project easier“
~ Vice President of Product Development

“Thanks to Devapo’s efforts, all tasks were completed and worked smoothly. The team was always prepared to make changes, which made the client extremely satisfied. Moreover, they used scrum methodology, resulting in delivering projects on time.”
~ Vice President | IBPM

“Boasting their exceptional development expertise, Devapo has successfully helped the client speed up their customer’s integration process and scale up their performance. The team leads an agile approach and communicates effectively to ensure an efficient and productive workflow.”
~ Chief Operating Officer | SoftwareHut

“The product works, is completed and is used by the client. The work went smoothly, we understood each other perfectly, which made communication on the project easier”
~ Vice President of Product Development

“Thanks to Devapo’s efforts, all tasks were completed and worked smoothly. The team was always prepared to make changes, which made the client extremely satisfied. Moreover, they used scrum methodology, resulting in delivering projects on time.”
~ Vice President | IBPM
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